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284 Bring Joy to Your Customers, and the Money Will Follow

  • Capitalism is great
  • One failure of capitalism: if a great idea has no business model, it’s unlikely to be pursued – if it doesn’t make money, it won’t happen.
  • For innovative new products, we need to measure a different metric – JOY
  • Some ideas are AMAZING, but they don’t make money
  • Even if they are great, you have to look at them through a commercial lens
  • The ideas go away when companies can’t figure out how to make money at it
  • The idea must fulfill the customer’s desire – you must bring them joy, and the money will follow.

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